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Privacy Policy for FixMed Technology

Last Updated: November 16, 2024

Thank you for choosing FixMed Technology LLC. We are committed to protecting your privacy and ensuring the security of your personal and medical information. This Privacy Policy outlines our practices concerning the collection, use, and protection of your data when you use our website and services.

1. Information We Collect

We collect the following types of information:

  • Client Name
  • Email Address
  • Phone Number
  • Physical Address
  • Contact Preference
  • Equipment Model and Serial Number
  • Manufacturer Details
  • Purchase Date
  • Warranty Information
  • Service History
  • Maintenance Schedule
  • Compliance Records
  • Equipment Usage Patterns
  • Performance Metrics
  • Malfunction Reports
  • Repair Logs
  • Parts Replacement History
  • Calibration Results
  • User Satisfaction Feedback

We also use web cookies to collect non-personal data to improve our services and user experience.

2. Purpose of Data Collection

We collect and use your data primarily for order processing and to provide our specialized biomedical engineering services. This includes equipment maintenance, repair, and compliance management.

3. Data Protection and Confidentiality

We understand the sensitive nature of medical records and equipment data. We implement strict security measures to protect your information from unauthorized access, disclosure, alteration, and destruction. Our staff is trained in handling confidential information and follows rigorous data protection protocols.

4. Data Sharing

We do not share your data with any other parties unless required by law or with your explicit consent. Your information is used solely for providing our services and improving our operations.

5. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

6. Updates to the Privacy Policy

We may update this Privacy Policy from time to time. Users will be notified of any significant changes via email.

7. Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: support@fixmedtech.com

By using FixMed Technology LLC's services, you consent to the terms of this Privacy Policy. We are committed to maintaining the trust you place in us by choosing our biomedical engineering services.