FixMed Technology LLC provides comprehensive reporting and compliance support across various medical devices, including infusion pumps, ventilators, monitors, beds and stretchers, and anesthesia units. We also offer repair services for other medical equipment. Our dedicated service programs include flexible solutions ranging from on-demand biomedical options to fully outsourced clinical engineering programs. These programs are designed to reduce service costs while ensuring compliance with regulatory and safety reporting. For specialized needs, we collaborate with Agiliti to provide tailored solutions that meet your requirements.

You can request maintenance or repair services by contacting our support team via email at support@fixmedtech.com or by calling our 24/7 helpline at 1-800-555-0199. Our team will guide you through the process and arrange for the necessary services.

To schedule regular maintenance, you can set up a maintenance plan with us. Our team will work with you to create a schedule that suits your needs, ensuring that your equipment remains in optimal condition with regular calibration and performance checks.

Yes, we offer comprehensive training programs for healthcare professionals to ensure the proper use and maintenance of medical devices. We also provide access to online resources, including manuals and video tutorials, for ongoing support.

We prioritize data security through encryption, role-based access control, and adherence to regulatory standards. Regular audits and employee training are conducted to maintain compliance and protect sensitive information.

Our team strives to respond to all repair requests within 24 hours. For urgent situations, we offer expedited services to minimize downtime and ensure that critical equipment is restored quickly.

Yes, we can manage service agreements for multiple locations. Whether your organization operates at a single site or across several facilities, we can tailor our maintenance and repair services to fit your operational needs.

We specialize in a wide range of medical equipment, including infusion pumps, ventilators, defibrillators, patient monitors, anesthesia machines, and diagnostic imaging systems. We also provide services for general healthcare equipment, including beds, stretchers, and autoclaves.

We ensure compliance by following industry standards such as ISO 13485, FDA regulations, and other local and international standards. Our technicians are trained on the latest regulatory requirements, and we regularly audit our processes to ensure that all services meet or exceed compliance guidelines.

Once a service request is submitted, you will receive a tracking number that allows you to monitor the status of your request. You can check the status through our customer portal or by contacting our support team directly for updates.

Yes, we offer 24/7 emergency repair services to ensure that critical equipment is operational at all times. Our emergency team is available to address urgent issues and provide rapid solutions to minimize downtime and maintain patient safety.

If your equipment is under warranty, please provide us with the warranty details (e.g., purchase date and warranty coverage) when submitting your service request. We will assist you with the repair or replacement process as per the terms of the warranty.

The cost of services varies depending on the type of equipment, the scope of the required repairs, and the service level agreement (SLA) in place. We offer competitive pricing and flexible service plans to accommodate the needs of your organization. For a detailed quote, please contact our support team.